Delete your data
You can delete all your Lossboard data yourself at any time. You do not need an account and you do not have to give a reason.
In the app
- Open Lossboard.
- Tap Me at the bottom.
- Tap Delete data and confirm.
In the browser
- Open lossboard.app/ich in the browser you use to take part.
- Tap Delete data and confirm.
By email
If you no longer have access to your device, write to [email protected]. Tell us the invite code of the challenge and your nickname. We delete your data within 30 days and confirm it to you.
What is deleted
- Your profile, memberships, weights, scale photos, consents and push data are deleted immediately.
- If you organize a running challenge, the role passes to the member who has been in it the longest. The challenge continues for the others.
- We keep purchase records without any link to you for as long as tax and commercial law require.
If you only want to leave one challenge, leave it under Group in that challenge. Your weights for that challenge are deleted immediately. More in the privacy policy.